This case study explores how MindCraft transformed the credit card division of a leading global bank, operating in over 160 countries with 200 million customer accounts, by addressing critical challenges in their software development lifecycle (SDLC). The client faced numerous issues, including ineffective handoffs between globally distributed teams, lack of uniform code review practices, manual and cumbersome deployment processes, and insufficient visibility into project progress.
MindCraft implemented a robust environment that fostered seamless collaboration among developers, testers, and business users through tools like JIRA and Confluence. High degrees of automation were introduced into the CI/CD pipeline, enabling more efficient sprint cycles and reducing deployment failures.
The results were transformative. MindCraft’s solution brought stringent quality control through enforced code reviews and comprehensive use of quality gates, significantly reducing defects and rework. The implementation of a single source code repository with a well-defined branching strategy ensured smooth operations across time zones, while continuous early feedback loops improved the overall quality and speed of feature availability. The bank gained full visibility into its DevOps process performance through an exhaustive list of KPIs, enabling better decision-making and enhancing productivity.
This case study demonstrates the impact of a streamlined and automated SDLC on global financial institutions, and we invite you to contact us to learn how we can help your organization achieve similar success.
